Firmenich has worked with Swift for over 5 years for all our research projects related to home and personal care products.

Swift demonstrate compliance and enthusiasm whenever we introduce new technologies and novelties (such as VR), change protocols and methods.

Our new internal data management tool requires direct data entry from consumers. Swift embraced and managed from pilot to full implementation in all UK central location tests, many held in their sensory facilities.

Introducing this tool reduced costs, which Swift leveraged in budgets for our benefit. The team always replies very quickly to enquiries and quality control is very reassuring.

Mette Schleiss, Director - Global Consumer InsightsFirmenich SA

Calling Swift for a project is - besides usually a pleasurable thing – also a reassurance of getting things done!

They're very pragmatic and hands-on. Always trying to make things work, which regularly leads to creative solutions. And always the extra (s)mile.

Clearly, they take pride in their testing facilities – and rightfully so! In the many years I have worked with Swift, I have seen the great investments made to facilitate our business needs.

The laundry room is excellent. Try finding a research agency with that many machines AND the service level we need!

Looking forward to continued collaboration.

Roel van Dijk, Consumer Insights ManagerInternational Flavors and Fragrances

I have been working with Swift Research for the past two years and found them extremely helpful and flexible in terms of our research needs. Their communication is excellent and their knowledge of our business means the results are always insightful.

Danielle JaunceyCalor

Thorough, efficient and professional team who immediately understood the brief. Throughout the project, the team were extremely responsive and maintained regular contact. The focus groups were expertly managed and facilitated the final results were presented back within a week. Will continue to use Swift for future activity

Claire RaynerLindam

Swift is one of Symrise's key research partners. The services they provide have always delivered high quality data, thanks to their overall responsiveness, great facilities and the flexibility of their fieldwork.

Being able to adapt to our project needs has been a real point of difference. They are always proactive and committed to our objectives, accommodating all our requirements to gain invaluable consumer insights for our business. Swift has also incorporated our own research protocols when needed. The confidentiality, trust and co-responsibility within each project are good examples of the valued relationship that has developed between our two companies.

Patricia Arnostti, Regional Director - Consumer & Market InsightsSymrise AG